Screenshot of the Isolde Infection Prevention Chatbot interface with a light grey background. The top left shows the logo 'KS_ B' with 'Kantonsspital Baden' and 'Ort der Gesundheit' beneath it. At the top middle, there is a title 'Isolde - Your Infection Prevention Chatbot.' The center features a logo with three blue star-like shapes above the word 'Isolde' in bold. Beneath that, a subtitle reads 'Your friendly Infection Prevention Chatbot' with an instruction to ask questions or try an example. There are three example questions in grey boxes, written in German, about isolating droplet infections, measures for patient room contact infection, and hygiene requirements for patient transport. At the bottom, there is a white input box with placeholder text 'Type a new question...' and a purple arrow icon indicating the send button.

Innovative Infection Prevention with Isolde: KSB’s Award-Winning AI Assistant

Kantonsspital Baden AG (KSB) has the mission to enhance infection prevention. For this, D ONE developed Isolde, a generative AI-powered chatbot rolled out in 2025, for KSB. Isolde streamlines hospital processes and efficiently answers standardized questions about isolation protocols. This saves time and improves accuracy.

D ONE developed Isolde for KSB to address recurring queries from hospital staff. Isolde provides quick, precise, and reproducible answers. It ensures each response aligns with internal guidelines and references original documents, enhancing users’ confidence.Dr. Benedikt Wiggli, Lead Physician for Infectiology and Infection Prevention at KSB, won the 1st Prize in Innovation in Infection Prevention with Isolde at the Swiss Society for Hospital Hygiene’s annual meeting.

Screenshot of a health-related chatbot interface discussing earwax isolation and contact precautions, with a PDF document open showing guidelines for isolation procedures, including a table and citations.

Fig. 1: Isolde can swiftly detail the isolation requirements for monkeypox: contact and airborne precautions until lesions are crusted, along with protective equipment recommendations. Isolde provides these critical insights in under three seconds, complete with references—a transformative step in infection management.

See the short movie here.